We are actively monitoring the news about the coronavirus and taking necessary precautions to ensure our office remains open, technicians are available and call center is staffed. We want you to know we are here to help, especially at a time when our services play a key role in the health and safety of your family.
All of our teams are committed to be available to help you and to do so, we have taken many precautionary measures to ensure both the safety of our customers and our people. Because of this, you might notice a few minor changes in the way in which operations are conducted; however, it is with that safety in mind. If for any reason you would like to change an existing appointment date, please do not hesitate to reach out to our office.
- We have instructed our staff to remain out of office/field if they or any of their family members are displaying signs of illness.
- We have provided hand sanitizer for all employees to use before each customer interaction
- We have asked, for now, field staff limit physical contact during interaction with customers (ie not shaking hands)
- The handling of any items that would be transferred from our office to customers homes is done so with protective gloves and sanitizer both before and after
- We have committed to maintaining a clean office space and workspace with both daily and nightly cleaning of all areas
For the latest information about coronavirus, please visit the CDC resource center.
We care very much for our employees and our community and want to help protect those that are most vulnerable. Thank you for working with us to help keep everyone safe and as healthy as possible.
We will continue to update our guidance as the situation evolves.
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